Post by The Chris McKenna on Apr 16, 2013 2:17:35 GMT -5
Hello everyone.
The number of people reserving tables this year has been great!
In previous years we've usually had about 65-70 reservations within the first few hours, about 85-90 after a few days, and the final ten tables take about another week or two to get claimed.
However, this year, I've already got over 100 emails! (I haven't read all of them but I know some will be 1/2 tables requests, so we may not be sold out, yet ) In a few hours I'll start to process the first round of table requests and send out the new 'you've got a table' letter. I won't do them all today, but they should be finished by the end of the week.
While I'm sure most peoples requests are complete and properly formatted, I've found a few that were not. Some people wrote something other than TABLE RESERVATION in the subject. It's often something similar like Table Registration or Nominoichi Reservation or something like that. I made the rule that the subject must be TABLE RESERVATION so my filters can properly separate the requests from the rest of my email, and to insure that people are carefully reading the rules.
Anyway, I'm not sure what to do with these incorrectly formatted tables requests.
If, I allow the improperly formatted requests to reserve a table, then other sellers (who did not make a mistake, but reserved later) may not be able to get a table.
If I don't allow the improperly formatted requests, would that be punishing people for what amounts to a simple typo? (Normally I'd ask them to send in another request, correctly formatted. However, we may already past the point where that's an option this year.)
So that's where you come in. What do you think I should do? You can let me know here, or PM me, or send me an email. I want to stress this is NOT a vote. I will make the final decision, I am just asking for opinions and advice before I make the choice.
Should I allow table requests with incorrect subject lines to reserve a table this year?
The number of people reserving tables this year has been great!
In previous years we've usually had about 65-70 reservations within the first few hours, about 85-90 after a few days, and the final ten tables take about another week or two to get claimed.
However, this year, I've already got over 100 emails! (I haven't read all of them but I know some will be 1/2 tables requests, so we may not be sold out, yet ) In a few hours I'll start to process the first round of table requests and send out the new 'you've got a table' letter. I won't do them all today, but they should be finished by the end of the week.
While I'm sure most peoples requests are complete and properly formatted, I've found a few that were not. Some people wrote something other than TABLE RESERVATION in the subject. It's often something similar like Table Registration or Nominoichi Reservation or something like that. I made the rule that the subject must be TABLE RESERVATION so my filters can properly separate the requests from the rest of my email, and to insure that people are carefully reading the rules.
Anyway, I'm not sure what to do with these incorrectly formatted tables requests.
If, I allow the improperly formatted requests to reserve a table, then other sellers (who did not make a mistake, but reserved later) may not be able to get a table.
If I don't allow the improperly formatted requests, would that be punishing people for what amounts to a simple typo? (Normally I'd ask them to send in another request, correctly formatted. However, we may already past the point where that's an option this year.)
So that's where you come in. What do you think I should do? You can let me know here, or PM me, or send me an email. I want to stress this is NOT a vote. I will make the final decision, I am just asking for opinions and advice before I make the choice.
Should I allow table requests with incorrect subject lines to reserve a table this year?